I am constantly working on refining my communication skills. I believe that asking ourselves the following questions can improve our communication with others:
What are we communicating?
- When we communicate, we should know what point we are trying to get across to our audience.
Why are we communicating?
- Are we aiming at humoring our audience by telling a funny story? Are we attempting to persuade someone to do something?
Who is our audience?
- Are they a group of doctors? Is it a family member? A friend? Three local politicians?
What are their expectations?
- What are they expecting to learn, hear, or gain?
How are we communicating?
- In person? Through a screen? By speech? Through text message? Via email?
When we can answer the above questions confidently and with certainty, our communication with the outside world will become clearer.
Thank you Trey Gowdy, for presenting these ideas in your book, Doesn't Hurt To Ask: Using the Power of Questions to Communicate, Connect, and Persuade.
What are we communicating?
- When we communicate, we should know what point we are trying to get across to our audience.
Why are we communicating?
- Are we aiming at humoring our audience by telling a funny story? Are we attempting to persuade someone to do something?
Who is our audience?
- Are they a group of doctors? Is it a family member? A friend? Three local politicians?
What are their expectations?
- What are they expecting to learn, hear, or gain?
How are we communicating?
- In person? Through a screen? By speech? Through text message? Via email?
When we can answer the above questions confidently and with certainty, our communication with the outside world will become clearer.
Thank you Trey Gowdy, for presenting these ideas in your book, Doesn't Hurt To Ask: Using the Power of Questions to Communicate, Connect, and Persuade.